At GKFX our mission is to put our clients first and deliver a consistent quality of service. Our multi-lingual support team is here to help you from 7am until 6pm Monday through Friday.
GKFX offers a wide range of secure online payment options for deposits and withdrawals.
* If you are using a non-UK debit/credit card or paying from a non-UK bank, there may be instances where a small fee is charged by your provider, which can be refunded to your trading account upon receipt of proof of charges.
Note: GKFX accepts no liability if a client is unable to deposit funds due to technical issues and clients should always make sure they have excess funds in their account to allow for any adverse move in financial markets.
All withdrawal requests received on a business day before 2pm (UK time) will be processed on the same day. Any requests received after this time will be processed on a best endeavours basis.
We are unable to refund to Skrill deposits so you must hold a bank account for withdrawals and as such, proof of this account will be required.
The quickest and easiest way to deposit funds with GKFX is to use a credit or debit card. Payments that are successfully authorised will be credited to your account instantly**
To fund your GKFX account you can login to the secure MyGKFX section of our homepage to make a deposit by debit or credit card. You can also get our bank details to send a deposit directly from your bank account.
For all payments there is a minimum deposit of 20 GBP/EUR/USD.
Please only use a card in your own name and from a personal account, not business. Third party payments are prohibited, so this means no family members or friends are to send funds on your behalf.
We ask that you refrain from the use of prepaid cards or any method of payment which does not allow refunds to be processed.
We also accept the following alternative payment methods in selected participating countries***
Real-time bank transfer: Sofort
**If you believe that you have deposited successfully but the funds have not reflected in your trading account, please inform us at firstname.lastname@example.org so that we may quickly resolve this for you.
***If you wish to deposit via one of these methods, but do not see the option available to you in your myGKFX area, please contact the payments team at the above email address.
If you wish to send funds from another broker, please email email@example.com in order to obtain our transfer form first.
There is a minimum requirement of 5,000 USD/EUR/GBP per transfer and GKFX can only accept funds from a UK FCA regulated broker.
If your card details have changed since you last deposited, or you would like to register a new card with us, please make the minimum deposit of 20 GBP/EUR/USD with your new card. Please make our payments team aware if you are registering a new card and can no longer receive funds to an old one.
There are no fees incurred for UK debit/credit cards. If you are using a non-UK debit/credit card, there may be instances where a small fee is charged, which can be refunded to your trading account upon receipt of proof of charges.
Please note that in rare cases, your credit card provider may treat payments made to us as a cash advance, and you will be billed by them accordingly. Please contact your card issuer if you are unsure of how they may treat your deposit to us.
You can credit funds to your GKFX account via bank transfer to our Barclays Bank account.
This cannot be done via the website, so please use your own banking facilities in order to make the transfer.
Payments up to a daily limit of £10,000 can be transferred using a same-day cash transfer service such as FastPay, most of the retail banks will offer this service. (Please be aware that the daily limit may vary from bank to bank)
If you are making payments greater than £10,000 you can use the CHAPS service also available from your bank, this also is a same-day payment service. Please be aware your bank may charge you a fee for making a CHAPS payment.
BACS/International payments can be made but they can take up to 5 days to credit our bank account and as such we will not credit your trading account until funds have cleared at our bank.
Please quote your GKFX trading account number as a reference when making a payment to us.
You can check the GKFX bank account information which is relevant to your country by logging in to the myGKFX area.
Please be aware that once a deposit has reached our bank account it can only be allocated in business hours. (9am to 5pm UK time, Mon-Fri) If you wish to advise us of a transfer in order to ensure fast allocation, please contact firstname.lastname@example.org
If you are depositing in a currency which differs to GBP, EUR and USD, please contact your bank for advice on conversion rates and charges that may occur before the funds reach us.
If we receive funds in a currency, which differs to the currency of your trading account, we will use our closing rates to allocate the funds. Please contact email@example.com if you wish to know the current day’s rates.
To protect you and GKFX from fraud we may request additional information such as proof of identity from you before any withdrawal can be made.
Our payment service provider does not facilitate refunds to Skrill, so in this instance the withdrawal will need to be paid to your main registered bank account. For this, we will need a copy of a recent bank statement. We will also not make any third party payments so the account must be in your name and for personal use only.
The minimum amount for a withdrawal request is 50 GBP/EUR/USD, unless you are requesting your full balance. If this is the case, please ensure all open positions are closed and email firstname.lastname@example.org to request your remaining funds.
All withdrawal requests received on a business day before 2pm (UK time) will be processed on the same day. Any requests received after this will be processed on a best endeavours basis. If, when your request is processed, you do not have sufficient funds available for withdrawal then the request will be revoked.
In order to improve efficiency, we limit withdrawal requests to one per day. If you wish to modify your request before it is processed, then please email the payments team so we can check if this is possible to do for you.
If the withdrawal amount requested leaves a small remaining balance (€/$/£5 or less), then the whole amount will be withdrawn (providing all positions are closed).
As part of our Anti-Money Laundering policy, we will always endeavour to return funds via the method and source from which they were deposited.
If there is profit made on your account or restrictions which prevent us from returning funds to the depositing card, we may return funds to your registered bank account. We are only able to do this if a bank document is provided containing the relevant information. You will be contacted by a member of our payments team if we require such information.
The refunded amount should reach your bank or credit card account 3 to 5 business days after the refund request.
Please note that we keep your debit or credit card details on file for a limited amount of time. If we no longer have your card details on file our payments team may require you to re-submit your card details.
If you have deposited via bank transfer to GKFX, then your withdrawal will be returned to the same bank account. In some cases, the details of your registered bank account may be incomplete on the inward payment, so we may ask for further proof of your account.
Bank withdrawals are free of charge apart from same day payments. International clients may wish to check with their bank on the fees charged for receiving or converting funds from abroad.****
****funds will only be sent in the same currency as your trading account: USD, EUR or GBP.
Our products are traded on margin and carry a high degree of risk. Losses can exceed your initial deposit.